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My mortgage refinance experience with First NRV Credit Union was great! In early
2018, I was unfortunately behind on my mortgage at another local bank. So I called and explained
my situation to a First NRV loan officer - her compassionate comment was “I think we can help
you; let me take a look.” A couple of days later, she told me it could work, and within a week, she
provided fee and payment information; she arranged the appraisal; she was even able to help with
a thirty day note for back payment to the other bank, delivered in person to that bank by a First
NRV employee. Once documentation processed, she arranged for closing at Patrick Moore’s
office. A to Z, it was a seamless process, all parts completed in probably 6 weeks or less. I highly
recommend First NRV Credit Union for your mortgage needs..
Lindsay
These are the nicest people who genuinely want to help. I have always had a great
experience here.
Keith
Nicest people and the best at what they do. The go to place for anyone in Radford. And
the new app is great!
Jessica
They are always friendly and do their best to help you. Awesome bank compared to the
others. I’ve never had issues unlike my experiences with other banks.
Keath
Members only credit union. Dedicated and friendly staff who know their clientele.
Providing a full range of banking services with online presence.
Kelly
Tanya is the bomb.com and she really helped me with my loan!
Patty
The staff is great! If you need something, they will help you.
Terra & Brandon
Very nice employees! very good customer service.
Anna
They're very friendly and fast service. Best "Bank" in Radford. You will not be disappointed by First NRV Credit Union!
