Debit Card Support Team: 1-800-278-6888
Get answers for all of your debit card questions, and fixes for any issues that you may be running into with your First NRV debit card!
Debit Card Dispute Hotline (for fraudulent charges): 1-800-808-6402
In the event that a fraudulent charge (an unauthorized transaction) clears from your debit card, you can call & dispute the charge with our debit card provider through the number above.
VISA Credit Card Customer Service: 1-800-808-7230
Due date information
EZCardInfo (Online Visa Card Access): 1-866-604-0380
If you ever run into difficulties while attempting to access your First NRV Visa Credit Card online through www.EZcardinfo.com, you can call this number for assistance. This is not controlled by First NRV Credit Union, and we do not have access to the system on-site for security purposes.
Visa Prepaid Card Support: 1-866-598-0698
Have a leftover balance on your prepaid card but it has expired? Running into difficulties when trying to use your card? Then call our prepaid support team today!
BillPay Technical Support: 1-877-607-9582
Are you running into difficulties while using your BillPay service through our online banking platform? Get assistance when you need it the most by calling this toll-free number!
Are you having an issue with your First NRV Credit Union accounts? Click here to send us a message describing your problem so we can help out!
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This will help us when we are trying to reach back out to you!
Hillsville Office Phone: (540)228-0262 ; Radford Lobby Phone - (540)639-0885
CEO/Manager & Loan Officer
Asst. Manager, Accounting, & Loan Officer
Mortgage Specialist & Loan Officer
Member Services Specialist & Collections
Member Services Representative & Collections
Marketing & Account Specialist
Phone: (540)-228-0198 (Teller Line)
Phone: (540)-228-0260 (Office)
President Stanley Moore
Vice President Jerry Bennett
Secretary Jason Vaughn
Treasurer Mark Armentrout
Member Scott Hill
Jada Ann Howard