Loans & Mortgages
Debit Card Support Team: 1-800-278-6888
Get answers for all of your debit card questions, and fixes for any issues that you may be running into with your First NRV debit card!
Debit Card Dispute Hotline (for fraudulent charges): 1-800-808-6402
In the event that a fraudulent charge clears from your debit card, you can call & dispute the charge with our debit card provider through the number listed above. If you run into complications during this process, please call 540-639-0885.
VISA Credit Card Customer Service: 1-800-808-7230
Due date information
EZCardInfo (Online Visa Card Access): 1-866-604-0380
If you ever run into difficulties while attempting to access your First NRV Visa Credit Card online through www.EZcardinfo.com, you can call this number for assistance. This is not controlled by First NRV Credit Union, and we do not have access to the system on-site for security purposes.
Visa Prepaid Card Support: 1-866-598-0698
Have a leftover balance on your prepaid card but it has expired? Running into difficulties when trying to use your card? Then call our prepaid support team today!
BillPay Technical Support: 1-877-607-9582
Are you running into difficulties while using your BillPay service through our online banking platform? Get assistance when you need it the most by calling this toll-free number!